A clinic website that gets booked, and a WhatsApp chatbot that answers at night
For clinics and aesthetic centres in Dubai and across the UAE. We start from how your reception and treatment rooms run today.
What slows a clinic down
WhatsApp booking overload
Reception answers the same questions all day: prices, times, what a treatment involves. Real bookings sit in the same thread as everything else and wait their turn.
Enquiries after hours
People ask at night or on a day off, and most will message the next clinic if nobody replies. A reply in the first minutes often decides who gets the booking.
A website that looks good and books nothing
Slow pages, unclear treatment pages and a contact form nobody checks. The visitor leaves to ask on WhatsApp, or does not ask at all.
Advertising rules you cannot get wrong
In Dubai, the DHA sets the rules for medical advertising. Words like "best" and "guaranteed" are out, and before and after photos need the patient's consent. Copy, claims and images need a check before they go live.
Consultations that run on memory
A clinician has minutes to match a long treatment and product list to the person in the chair. Notes end up on paper or in a chat.
What we build for clinics
A chatbot on your website and WhatsApp
It answers common questions from the information you approve, collects the details of a booking request and hands the conversation to your team. It works at night too. It does not diagnose or give medical advice, and it tells the person when a human will follow up.
A clinic website built to get booked
Clear treatment pages, fast loading on mobile, a booking or enquiry path that works in two taps, and pages written for the searches people in Dubai actually make. You edit the content yourself.
In-clinic tools for the treatment room
Tablet apps for intake, consultation and follow-up, built around your catalogue and your way of working. The clinician stays in charge of every decision.
Ads that send people to the right page
Google and Meta campaigns with tracking checked before spend starts. Ad copy is written with the DHA advertising rules in mind, and you approve every claim before it runs.
Clinic work you can open
These are the projects closest to a clinic. Two shipped, and the third is a demo we built to show how a chatbot behaves.
Clinic skin analysis
An AI skin analysis app used inside clinics. The clinician takes a photo, goes through the reading with the patient and decides the plan. It does not diagnose.
Medway LLC
Our work on the existing website of Medway LLC, which distributes medical and aesthetic products to clinics in the Gulf: clinical evidence on product pages, doctor videos and an FAQ for every brand, and the My Medway portal.
Meridian Aesthetics chatbot (demo)
A sample aesthetic clinic running our chatbot. Meridian Aesthetics is a made up business with sample data, so you can see how the chatbot answers before you talk to us.
Questions from clinics
Can patients book online?
Yes. The site and the chatbot collect the treatment, the preferred time and contact details, and send a clean request to reception. Booking straight into your clinic system depends on what that system allows, and we check it on the first call.
Will the chatbot give medical advice?
No. It answers from the information you approve, such as treatment descriptions, opening hours and how to prepare. Anything clinical goes to a person on your team.
Who is responsible for ad and website claims?
You are, as the licence holder. We write with the DHA advertising rules in mind, avoid words like "best" and "guaranteed", and ask you to confirm claims and before and after images before anything goes live. We do not give regulatory approval.
Do you work with aesthetic centres as well as medical clinics?
Yes. The skin analysis app and our work on the Medway website and portal both sit in the aesthetic and medical space, and the chatbot demo is set in an aesthetic clinic.
How long does a clinic website take?
It depends on how many treatments and doctors you list. The launch date is in the written scope. Send us your current site and we will tell you what we would change.
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